30%
Fewer stock-outs
45%
Fewer data errors
60%
Less time on paperwork
Lauren B Jewelry runs client management, inventory, work orders, appointment management, invoicing, and financial reporting through LB.NET — a custom ERP built and maintained by Aistrium (former Sprinterra), integrated in real time with the Magento storefront and external tools like e-signature, email delivery, and image editing, with a native AI platform on top of it.
"They are very professional, quick to respond, and fast to resolve any issues."
— Lauren B Jewelry Executive Team
Fast-growing businesses often outgrow the manual, ad hoc processes they started with long before they replace them. Client records, inventory, order status, reporting and invoicing end up scattered across disconnected tools and paper-based forms, each updated by hand — so nothing stays in sync, and nobody has one reliable picture of the business.
Before LB.NET, Lauren B Jewelry ran its entire operation — inventory, client records, order processing — through a patchwork of manual tools and paper-based forms. That created exactly the problems manual, disconnected processes create at scale: slow paperwork, inconsistent data between records, and stock-outs that a more reliable system would have prevented.
On top of that, a large share of inventory is one-of-a-kind — a specific ring, in a specific metal and size, exists as exactly one physical item, sellable from the sales floor or the web storefront. None of the manual processes in place could guarantee only one channel would ever sell it.
DECISION
Lauren B evaluated existing ERP and jewelry-retail software before deciding to build. None of the off-the-shelf platforms modeled one-of-a-kind inventory the way the business actually needed — and the platforms that came close could only get there through extensive customization, at a cost that rivaled or exceeded building the right system outright, without ever guaranteeing full ownership of the result.
instead of paying a growing licensing bill to rent a partial fit indefinitely, you pay once to own an exact fit — free to extend on your own timeline as the business changes.
Exact fit to the business's actual rules, not the rules a generic platform assumes.
Full ownership of the system — no per-seat licensing, no forced upgrades on someone else's schedule.
Freedom to evolve the system as the business grows, without waiting on a vendor's roadmap.
One predictable investment instead of a compounding customization bill on a platform you don't own schedule.
None of this is jewelry-specific. Any business running sales, inventory, and operations across manual, disconnected tools hits the same wall as it grows.
From a design standpoint, the harder problem wasn't which tools to replace, it was who needed to see what, in what order, and how those roles and workflows would stay connected without anyone re-entering the same information twice.
Aistrium (former Sprinterra) developed a comprehensive, easy-to-use solution from scratch, consisting of several modules that support separate business processes while interacting and exchanging data seamlessly. Replacing manual processes meant replacing every workflow that ran through them, not just inventory. Getting there started with stakeholder interviews across different roles, feature prioritization, information architecture, role-based permission mapping, and user flows for the system's core journeys.
Client & Lead records and interest, order history in one place.
Customer-facing booking for in-store and virtual consultations, with availability derived from live staff schedules.
One-of-a-kind stock matched, priced, and synced automatically. The hardest business rule in the whole system: inventory that can never be sold twice, priced correctly at every moment, across two sales channels. A sale on either channel instantly locks the same item everywhere else, automatically, with no manual reconciliation. Retail prices recalculate automatically against live cost and category rules instead of being maintained by hand. Imperfect data entered on the sales floor is normalized automatically instead of breaking the system, and temporary outages queue and retry automatically so nothing gets lost. The module also tracks every resource category the business sells, keeping them automatically in sync instead of managing them on separate sheets.
Supplier-held stock from vendor feeds is normalized and priced automatically alongside owned inventory, and a hold placed online is enforced in the same place as one placed on the sales floor.
An automated work order flow that streamlines order processing from creation to delivery, with payments and work order status tracked at every step.
Inventory management and accounting reports that offer valuable financial insights for better decision-making.
A shared event calendar and internal bulletin keep scheduling, coordination, and announcements inside the same system as the rest of the business.
Custom roles and access levels for every part of the team.
Real-time sync with the Magento storefront, now on Magento 2.
the same approach — custom business logic, third-party integration, industry-standard integration, and platform modernization - applies to any business running unique inventory or complex operations across more than one system.
ECOSYSTEM
LB.NET isn't only about keeping one system in sync with another, it's also how the people and outside parties handling a piece of jewelry stay in sync with each other.
Every work order is assigned to a specific person and can be reassigned as it moves toward delivery, so accountability travels with the order instead of getting lost between people. Custom roles and access levels mean each part of the team sees exactly what its role needs, no more and no less.
That coordination extends outside the business too. When a piece goes out to an external vendor, LB.NET tracks it with a status and requires an explicit confirmation step before it's marked returned, so nothing outside the building goes untracked.
The same discipline applies when an industry standard changes the rules. When VeraLume introduced a second grading standard, it had to be reflected correctly everywhere that mattered, without anyone re-entering the same information twice or something quietly falling out of sync.
FUTURE
Beyond using AI to build faster, Aistrium is building AI directly into LB.NET:
AI assistant - a conversational AI assistant embedded directly in the platform's working screens, giving the team instant, natural-language answers about the record they're viewing, replacing manual searching across multiple screens with a single conversation. It pulls in relevant email context automatically via a read-only Gmail connection. Built on a secure, reusable AI foundation - an AI Proxy, authorization layer, and data connector powered by Claude, Aistrium's Anthropic partner - so future AI features don't need to be built from scratch each time.
More AI features coming soon…
2,000+
Process automation across LB.NET now absorbs over 2,000 hours of manual work a month — equivalent to a 10+ person department — reducing manual effort by 65% to 90% per core task.
The fully automated selling process freed sales agents from manual paperwork, letting them focus on clients instead of forms.
Automated data flow across modules eliminated the human error that came from re-entering the same information across disconnected tools.
Reliable, real-time inventory tracking enabled faster restocking and cut preventable stock-outs.
RETROSPECTIVE
LB.NET went from proposal to production in eleven months. - back when AI wasn't yet part of Aistrium's development process. Aistrium has stayed on as Lauren B's platform partner since, keeping the system current, then actively growing it alongside the business: the Magento integration, the Magento 2 replatform, VeraLume, and now the AI platform.
Across 9 recent engagements measured between March 2026 and August 2026, AI-augmented delivery cut story and artifact drafting time by 47%, API research and integration ramp-up by 52%, and time spent writing test cases by 91%, measured as before/after task time on comparable work, with a developer reviewing and owning every merge. Combined with 19 years in business, Aistrium is a partner that moves faster and more predictably than a typical custom-development engagement, at a cost you can plan around.
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Lauren B Jewelry runs client records, inventory, orders, and invoicing on LB.NET, an ERP we built from scratch. A sale in store or on the Magento storefront locks each one-of-a-kind piece on both sales channels at once.
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